FAQ

General

HOW DO I PURCHASE RIYOHERBS PRODUCTS?

Our Products may be purchased exclusively through our website, log on to www.www.riyoherbsindia.com.

CAN YOU SHIP THE PRODUCTS TO AN ADDRESS THAT IS DIFFERENT FROM MY BILLING ADDRESS?

Yes, absolutely! we can do so. you need to fill in the address you wish to ship your order to as the ‘shipping address’.

WHAT IS THE SHELF LIFE OF THE PRODUCTS?

The shelf life of our products is 3 years from the date of manufacturing. We recommend keeping our products out of direct sunlight and at a moderate room temperature.

WHAT IS THE RETURN/ REFUND POLICY IF THE PRODUCT DOESN'T SUIT OR WRONGLY PLACED?

Please be informed that refund or replacement of the product will not be applicable if the product doesn't suit, as we always recommend a patch test (mentioned on the packaging). Buying the product is completely the customer’s choice, we only make the recommendations of the products according to the skin types. Therefore Orders cannot be changed or canceled once placed online.

WHAT IF MY ORDER WAS WRONG OR RECEIVED IN DAMAGED CONDITION?

Please contact us as soon as you can. While we try our best to fulfill your orders correctly and in the best manner possible, for any complaints regarding your order, reach out to us via Call/WhatsApp: +91-72062-79062, DM on our Instagram/Facebook page. we will contact you within 48 hours of working.

SHIPPING DETAILS?

Currently, we don’t have any shipping charges on domestic orders.